Privacy Policy

Last Updated: 01.09.2025

Innerise Coaching ["we," "our," or "us"] is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our coaching services.

1. Data Controller

The Data Controller responsible for your personal data is:

Innerise Coaching

Email: onursergili@gmail.com

Website: www.innerisecoaching.com

2. Personal Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number.
Payment Information: Billing details (processed securely via third-party providers).
Service Information: Information you provide when booking or attending coaching sessions.
Technical Information: IP address, browser type, device information, and website usage data.
Cookies: Used for functionality, analytics, and improving user experience (see Section 9).

3. Lawful Bases for Processing

Under GDPR, we rely on the following lawful bases to process your personal data:

Contract: To provide and deliver the coaching services you have requested.
Consent: For marketing communications, newsletters, or when you voluntarily share information.
Legal Obligation: To comply with applicable laws (e.g., tax and accounting regulations).
Legitimate Interests: To improve our services, website functionality, and customer experience.

4. How We Use Your Data

We use your data to:

Provide coaching services and resources.
Communicate with you regarding sessions, updates, and support.
Process and manage payments.
Personalize and improve our website and offerings.
Comply with legal and regulatory obligations.

5. Data Sharing & International Transfers

We do not sell your personal data. We may share your data only with:

Trusted service providers (e.g., payment processors, scheduling software, email platforms) who act as Data Processors under GDPR.
Legal authorities where required by law.

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place (such as Standard Contractual Clauses or equivalent legal protections).

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

7. Your GDPR Rights

You have the following rights under GDPR:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when it is no longer necessary or you withdraw consent.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive your data in a structured, commonly used format and transfer it to another provider.
Right to Object: Object to processing based on legitimate interests, including direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us here.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data. However, no online system can be guaranteed 100% secure.

9. Cookies & Tracking

We use cookies and similar technologies to:

Ensure website functionality.
Collect analytics to improve our services.
Personalize user experience.
You can manage or disable cookies in your browser settings.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our services. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact & Complaints

If you have questions or concerns, please contact us at:

Innerise Coaching

Email: onursergili@gmail.com
Website: www.innerisecoaching.com

If you believe your rights under GDPR have been violated, you have the right to lodge a complaint with your local Data Protection Authority.